Click on the question below to find the answer:
Classified file names should start with our 10-digit URN (unique reference number). This will ensure they are recognised instantly on arrival. You may add up to 12 other alphanumeric characters after this. If you don't have a URN, please call your copy contact at News UK, who will give it to you.
We would prefer your display filename to start with our imaging number, though this is not critical. Our copy chaser will be happy to give this number to you.
If we receive your file after the copy deadline, we cannot guarantee that it will be published as expected. It is the advertiser's responsibility to send it on time, and to specification. If you have any problems with either, please call your copy contact at News UK - they will do whatever they can to help. If copy is not received the space will still be invoiced, so please don't leave it to the last minute.
Yes, if it is clearly named. Even if it is a week before deadline. We would rather that than leave it to the last minute and find a problem with it.
Advise your copy contact at News UK promptly, otherwise it is possible your original copy will be published. We suggest you add 'sub' after the filename, so we can distinguish it from the original one.
AdStream: call 020 7539 8383
AdSend: call 020 7841 3500
Specle: call 020 7871 3555
Qmuli: call 020 7278 4009
For full online advertising details, specifications and examples, see here
An ICC profile is a set of data that helps you to get the
correct colour reproduction when you input images from a scanner or
camera and display them on a monitor or print them. By conforming
to this specification profiles may be exchanged and correctly
interpreted by other users.
You should download the ICC profile listed for the publication for which you are preparing artwork (see Sizes and Specifications), and embed it in the application you are using , e.g. Adobe Photoshop.
There are too many potential problems, including these. We don't have a team of people to check files and fix them, so this is designed to protect us and you.
The main reasons are that the column widths are different, and they have two entirely separate and unconnected workflows.
The short answer is no. After we have processed all our advertising copy, breaking news often forces our editorial teams to change the page plans. This sometimes affects the position of ad bookings.
Due to our state-of-the-art, computer-controlled print facilities, this is happily a rare occurrence. If there is a problem, send a complete printed copy of the offending publication, with a covering letter explaining the problem, to: Melanie Clarke, Processing Resolutions Manager, Ad Customer Services, The News Building, 1 London Bridge Street, London SE1 9GF, as soon as you can (Tel. 020 7782 7519). We will investigate it and report back to you.
If you are a direct advertiser who does not have the facilities to produce your own artwork, please let us know when you book your space. If our free service with its modest range of fonts is adequate for your requirements, send us your text and graphic in good time and we will send you a proof. See here for details. On the other hand, if you need a full-blown design service and extra proofs, you will need to use a commercial designer.
If you still can't find the answer to your question on this site, please call our Helpdesk: +44 (0)20 7782 7777